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Who We Are

Printing Industry Exchange ( is pleased to have Steven Waxman writing and managing the Printing Industry Blog. As a printing consultant, Steven teaches corporations how to save money buying printing, brokers printing services, and teaches prepress techniques. Steven has been in the printing industry for thirty-three years working as a writer, editor, print buyer, photographer, graphic designer, art director, and production manager.

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The Printing Industry Exchange (PIE) staff are experienced individuals within the printing industry that are dedicated to helping and maintaining a high standard of ethics in this business. We are a privately owned company with principals in the business having a combined total of 103 years experience in the printing industry.

PIE's staff is here to help the print buyer find competitive pricing and the right printer to do their job, and also to help the printing companies increase their revenues by providing numerous leads they can quote on and potentially get new business.

This is a free service to the print buyer. All you do is find the appropriate bid request form, fill it out, and it is emailed out to the printing companies who do that type of printing work. The printers best qualified to do your job, will email you pricing and if you decide to print your job through one of these print vendors, you contact them directly.

We have kept the PIE system simple -- we get a monthly fee from the commercial printers who belong to our service. Once the bid request is submitted, all interactions are between the print buyers and the printers.

We are here to help, you can contact us by email at

Top 5 Things to Consider When Hiring a Professional Printer

Picking a professional printing company that can take on your commercial printing needs can seem like an overwhelming task. Nowadays, there are countless choices in the market, and the stress that comes with the process of making this decision is enough to make you feel a little crazy. However, if you are looking for the ideal professional printer that will suit your specific needs, you should take the following points into consideration that will help you keep sane.

  1. Track Record of the Company

One of the most important things to consider when hiring a professional printing company is its track record. You should ask pertinent questions like- Has the company been in operation for a long time? Does it have a satisfied client base? Do the past clients return for their services? Basically, your goal is to hire a professional printing company that has a proper reputation.

  1. Respected Client Base

If you wish to work with a professional printing company that is trustworthy, you must go for the one that has a respected client base. Try to look for a company that has completed various printing projects for multiple distinguished clients in your industry or in sectors similar to yours.

  1. Outstanding Customer Service

Exemplary customer service is crucial to achieving success in the professional printing industry. If you want to hire a printing company that ensures customer satisfaction, you need to look for one that hires knowledgeable, courteous, and attentive staff who would go the extra mile to solve any problem you have regarding the job. Make sure to pick a printing company with customer service representatives that you can easily contact through phone, email or live chat online.

  1. Company’s Reputation Online

The internet will give you enough knowledge to assess a professional printing company’s reputation before you decide to hire them for your printing needs. If you notice a lot of reports that throw shade at the selected company, that might be the indication that you should avoid it. Reading reviews on popular sites like Google also helps.

  1. Printing Equipment and Services

A good professional printing company must have the latest printing equipment and offer all the services that you might need. Look for a printing company that provides the best book printing services and other modern services as well, along with printing equipment that can handle all different types of printing jobs. Look for a company that enhances its printing setup on a regular basis.

  1. Satisfaction Among the Staff

Considering the staff members of a company allows you to make a smart choice when it comes to professional printing companies. You should ask questions like- Are they happy to work for the company? Do they seem excited about working? Don’t work with a company that has a bad or unhappy staff.

All the aforementioned points should be considered while you identify the best suited professional printing company for your printing needs as these points will guide you to choose a well-respected company that can handle your specific needs.

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