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Archive for December, 2016

Custom Printing: Consider the Cost of Digital vs. Offset

Monday, December 26th, 2016

I had a conversation today with the director of operations and the sales manager at a local printer. We discussed options for a digital print job for a print brokering client of mine.

A client had requested pricing for 500 copies of a full-color, 488-page print book. She had specifically asked for offset printing, assuming that the quality would be superior to that of the same job printed digitally on an HP Indigo press.

The director of operations at the printer had noted that he’d be pleased to take the (approximately) $30,000.00 (his “off-the-cuff” guess) required to print the job via offset lithography, but he wanted to remind me that the digital option was closer to $10,000.00 (again, his initial guess), and the quality of the final print book would be just as good.

A Momentary Discourse on Price

To be fair, this $30,000.00 price for offset printing is very high. It is only one price from one vendor, reflecting his particular equipment (sheetfed offset presses) and his print shop’s pricing structure. I had bid this job out to a number of other printers, some with web-fed offset presses and some with sheetfed offset presses. For shorter-run options, I had also requested prices for digital printing.

In various options addressed over almost a year’s time, the press run for this job ranged from 500 copies to 10,000 copies.

Pricing for offset-printed versions of the same job never came in below $18,000.00 for 1,000 copies. This low price was for a job printed via offset lithography on a full-size heatset web press. Pricing for sheetfed offset lithography was higher. And again, the “off-the-top-of-the-head” pricing from the director of operations noted above was high at $30,000.00. His presses were all sheetfed offset presses. So the overall collection of estimates from all printers did have a surprisingly large range.

(On another note, two of the web-fed offset vendors would not print fewer than 1,000 copies via offset lithography. But assuming the cost for the 1,000-copy range, and factoring in the percentage of the total cost that would be attributable to make-ready, I would assume no less than a $16,000.00 or $17,000.00 approximate price for 500 copies printed via web-fed offset lithography–from most other vendors. And, to reiterate, the greater portion of this amount would be for set-up costs.)

Why Is It So Expensive?

First of all, the issues related to this print book would be equally relevant if the job were a magazine, a booklet, or any other signature work (4, 8, 16, or 32 pages laid out on a press sheet, printed, and then folded and trimmed into a bindable stack of consecutive pages).

In this particular case what had driven the cost up was the “full-color throughout” specification. Each of the four plates (cyan, magenta, yellow, and black) would be necessary for all 488 pages plus cover. Even if the book signatures were 16-page forms (with eight pages on either side of the press sheet), there would be more than 30 press runs comprising the 488 pages (actually 30 16-page signatures plus one 8-page signature, with four plates each).

This would involve a huge amount of plate-making and press wash-ups. That’s why the director of operations at the printer I spoke with had floated an initial ballpark estimate of $30,000.00. For a press run of 40,000 copies, this (or even more) might be worth it. (After all, the high price would be spread out over a substantially longer press run, yielding a lower cost per copy.) But for 500 copies, the price was staggering. And it was due to the plate-making and plate-handling expenses.

Options to Reduce the Price

During our phone conversation, the printer’s director of operations and sales manager suggested that we go back to the HP Indigo digital option with 4-color throughout the book. (To initially keep prices low, we had included only 60 pages of color. Many of the pages my client had designed to be black with a highlight color of blue had become black only.) My client liked the 4-color-throughout option, and she now had new funding for her project, which is why the budget for the print book had expanded.

The discussion with the printer’s director of operations and sales manager yielded the following options for me to share with my client:

  1. Printing the entire job via offset lithography with 4-color ink throughout
  2. Printing the entire job digitally on the HP Indigo with 4-color ink throughout
  3. Printing the cover via offset lithography and printing the text digitally

To this we would add an option for a soft-touch laminate on the cover. This would make the print book feel good in the reader’s hands, which is why someone would choose a print version rather than a digital version of this book in the first place.

I did, however, note that my client’s request for 4-color offset printing prices reflected her assumption that digital printing was of a lesser quality. So the printer offered to send me samples of the same job printed digitally on the HP Indigo and also via offset lithography on a traditional press. He believed this would convince my client that no quality would be lost in choosing the digital option.

(To put this in perspective, if the initial guess by the printer’s director of operations holds true, and the job estimate is for $10,000.00, the unit cost would be $20.00. Digital pricing from other vendors have ranged from $19.00 to $34.00 per book for a 500-copy press run. Ironically the highest price came from a popular online vendor. Again, ironically, another printer would charge closer to $26.00 per book for a digital version—and, based on this printer’s specific digital press, I think it would be of lower quality than the Indigo-printed job.)

How About Larger Offset Presses and Automated Plate Hanging?

Some printers do have much larger offset presses. This means that instead of 16-page press signatures, some printers can produce 32-page or larger signatures. This means a 488-page book can be produced with fewer press runs. In addition, newer offset presses have incorporated increased automation into the workflow. This includes automated, closed-loop color control and automated plate hanging. Such improvements have made short-run offset printing more competitive with digital printing.

What We Can Learn from this Case Study

This case study offers a wealth of information:

  1. Consider the press run when deciding on digital printing vs. offset printing. In this case a 500-copy, 488-page book was more appropriate for digital printing due to its short press run, high page count, and extensive 4-color ink coverage.
  2. Choose a printer who actively makes suggestions to give you the best product for the best price. This particular printer acted as a consultant and partner, making suggestions to help my client.
  3. Get samples. Nothing will convince my client that her print book will look just as good produced digitally as seeing a sample job printed both digitally and via offset lithography.
  4. Exploit the benefits of the technology you select. For instance, there will be an oversized, folded insert in the print book. In a digitally produced product, the insert can be placed anywhere (it will need to go between pages 18 and 19 to be ideally placed relative to the text). On an offset press it might not be possible to easily place an insert here. It might not fall between press signatures. More specifically, on an offset press you print 4-page, 8-page, 16-page, or 32-page signatures, but on a digital press you can print and bind in increments of only two pages. This is a benefit of digital printing. It’s wise to take advantage of it.
  5. Not all digital presses are of this high quality, but there are more and more out there. I used to only like the HP Indigo press. Now the Kodak NexPress and some other digital presses are matching or exceeding offset print quality. But to be safe, always request printed samples.
  6. Remember this approach is prudent for all signature work, including magazines, books, or any other multi-page job.
  7. There is a sweet spot (an ideal combination of color, page count, and press run) for economical and efficient digital, web-fed offset, and sheet-fed offset work. Ask your printer what he thinks would be appropriate for your particular job.
  8. New automation of offset presses is worth watching closely. This includes automated color control, automated plate hanging, etc. Such improvements will reduce costs (and probably also printing prices), making offset lithography more competitive with digital printing for shorter press-runs.

Large Format Printing: A Standee Light Box Case Study

Monday, December 19th, 2016

My fiancee and I received a request from our California broker yesterday to install a lightbox standee in a local movie theater. The movie the standee promoted was Fifty Shades Darker, the next film in the Fifty Shades of Grey series.

To give you an idea of what a lightbox standee is, picture a cardboard rectangular box, taller than a soda vending machine as well as a bit wider. It is black, with a transparent graphic panel on the front and a light source within. The goal is to backlight the graphic image. As with a computer monitor, this backlighting gives the graphic image incredibly vivid colors. In addition, the whole box stands out from among the surrounding movie standees because it has a light source and is therefore brighter than the other standees, even the larger ones (called “theatrical standees”).

To add drama to the aforementioned description, the image on the lightbox is of Christian Grey holding a lace carnival mask over Anastasia Steele’s face and eyes. Everything else on the graphic panel is typography, promoting the film and providing marketing and film-opening information.

On a Deeper Level

It seems simple enough: an especially large format print poster, similar to the smaller “one-sheets” (posters with one image on the front and a reverse of the image on the back of the poster to intensify the colors when the poster is illuminated in a lightbox).

As my fiancee and I assembled the large format print lightbox standee, I thought about the benefits of such a standee for marketing purposes, about how such a structure fits into the “functional printing” category of commercial printing, and about exactly how the product was produced.

From a Marketing Perspective

I mentioned earlier just how dramatic a backlit standee can be. Many standees actually have their own light source, in my experience, but often these are just rows of LEDs, which highlight the three-dimensional image but don’t dramatically illuminate it. These are decorative, whereas a lightbox turns an image from “reflective” art into “transmissive art.”

To explain these two terms, think of a photographic slide, which in graphic arts terminology is called a transparency. Light from behind creates the image, much as an image is created on your cellphone, desktop computer or tablet screen, or your television. Since these images are created by transmitted light, the colors are brighter and the color gamut (number of reproducible colors) is larger than that of a printed poster. In contrast, a poster can only be seen when illuminated by reflected light coming from the front of the poster. For instance, in the movie theater lobby, a large format print banner is visible because of the ambient light.

From a marketing perspective, this makes for highly dramatic backlit images on lightboxes. When paired with a good design, this kind of display option enhances the marketing effect. In the case of Fifty Shades Darker, the simplicity of the graphic image, along with the focus on Anastasia’s face, benefits from the backlighting. The light makes her face “glow.” On a purely functional level, this is because there is only a thin film of bright, transparent ink (presumably inkjet ink) on the clear acetate base, in the area of her face, so the five banks of fluorescent light inside the cardboard lightbox structure come through this portion of the graphic in full intensity, drawing the viewer’s eyes magnetically to Anastasia’s face.

So from a marketing perspective, this clearly works. It will distract passersby from all of the other standees, presumably selling tickets (or at least sparking interest in the movie).

From a Functional Printing Perspective

“Functional printing” is all about physical products that include ink or toner on a substrate. Your car dashboard with its knobs and buttons is functional printing. So are elevator panels and computer keyboards. And so is an inkjet printed circuit board imaged with inks that can transmit an electric charge.

Functional printing involves the physical properties of an object, in this case a promotional lightbox. The box is an object in space. When you assemble one, you first build the back, walls, top, and bottom to create a “trough” that is larger than a bathtub made out of cardboard. The paper walls fold back over themselves to strengthen the paper board, and everything is held together with die cut tabs inserted in die cut slots (all prepared on a special die cutting press).

A separate unit, which is a scored and die cut piece of white cardboard, has holes for wires, which come out of 12” fluorescent tubes that are attached to the backing board with die cut cardboard clamps. When the fluorescent lights have been attached to the board, the white cardboard light panel is lowered into the exterior “trough” to which it is then attached with screws. At this point, the only commercial printing is the flexographic black ink laid down over all of the exterior panels of the lightbox, plus the white printed on the front of the light panel. The black draws the viewer’s attention away from the exterior of the lightbox, and the white background of the light panel enhances the reflected fluorescent light within the box (i.e., behind the transparent graphic panel covering the front of the box).

The transparent graphic panel is then screwed onto the exterior perimeter of the lightbox (like a swimming pool cover is stretched over a pool at the end of the season).

What made this particular lightbox standee interesting is that instead of printing white ink on the back of the printed graphic panel (of Christian an Anastasia), the standee creator had included a white plexiglass panel to position between the light and the graphic panel in order to diffuse the light.

(If you look at the back of a backlit display image in a cosmetics counter lightbox in a department store, you’ll see that the artwork of the model is printed on plexiglass or other thick plastic, and there is an opaque white film over the side of the image facing the light source. This diffuses the light so it will be of even brightness over the entirety of the graphic image. Without such a barrier, you would see brighter light–or brighter imagery–in those areas of the graphic panel immediately covering one of the illumination lamps. Diffusing the light with a backing of white ink behind the graphic image avoids that problem.)

In the case of the lightbox standee, the transparency (the large graphic image of Christian and Anastasia) had been printed on a thin sheet of plastic. My fiancee and I had to sandwich the additional sheet of thick, frosted white plastic between the cardboard lightbox frame we had just assembled and the thin, transparent graphic panel. We did this, and then we screwed the graphic onto the lightbox assembly with nuts and bolts. (In fact, due to the weight of the graphic panel and the plastic diffusion sheet, we had to first put several screws in strategic places around the perimeter of the lightbox to suspend the heavy plastic image evenly, and then fill in the remaining screws. It was not easy.)

However, once we had folded the exterior flexographic printed panels over the backing paper and plugged the lights into the wall socket, the overall effect was profound.

What You Can Learn from This Case Study

I think the take-away from this case study is threefold:

  1. Commercial printing extends far beyond flat brochures, annual reports, and posters. In many cases printed press sheets are converted into three dimensional objects. These include product packaging and movie standees. In these instances, if you look closely, you can see the finishing operations of scoring, folding, pattern gluing, and die cutting. When you’re designing such a promotional piece as a movie standee, you have to think in terms of creating a physical object. You also have to think about the weight of the product (how the graphic panels will hang on the lightbox, for instance, and whether they will be too heavy to be supported by the cardboard structure).
  2. You also have to think about printing technologies that fit your purpose. In this particular case, the outside walls of the cardboard structure would have been crushed by the pressure of offset press rollers, so the printer had to use a flexographic press. For the transparent graphic panel, presumably the plastic sheet would not have gone through an offset press without shifting, so my assumption is that the printer had used large format print inkjet technology to produce the transparent graphic panel.
  3. In spite of the limitations inherent in creating a physical product, the overall effect has to be stunning. In the case of this lightbox movie standee, the designer and printer used two printing technologies, a lot of die cut cardboard, and lighting materials from the hardware store to promote a fantasy and create an image that captivated the viewer.

Custom Printing: A Primer on Corrugated Boxes

Thursday, December 8th, 2016

A client of mine is printing a 6” x 9” perfect-bound textbook with a press run of 3,000. But this article isn’t about her print book. It’s about the cartons in which her books will ship.

It’s easy to forget that the finest custom printing job (whether books, brochures, or whatever) is useless until you get it into the hands of your clients—in pristine condition. Thus, the cardboard box that contains your job and protects it in transit is an especially important component of the entire job.

My Client’s Boxes

Most boxes are a standard size. Whatever that standard size may be (there are a lot of options), it is usually still larger than my client’s boxes need to be. She needs each carton to contain 20 of the 6” x 9” textbooks, and she would like to have descriptive information (the title of the print books, a tagline, an address, and the number of books the cartons contain) printed right on the box—not on a label.

Last year there wasn’t time for the box printing, so she had to make do with self-stick litho labels. They looked ok, but they were not as attractive as information imprinted directly on the cartons.

Why is this important? Because the first thing my client’s clients will see will be the cartons, not the print books. And as a consultant once told me when I was an art director, “Everything that a company sends out is an advertisement for the company.” Back then it was a novel concept. Now it is a concept I live by. And my client lives by it, too. So the guiding rule is that the boxes are advertisements for my client’s company, and they have to look good.

So far, so good. But when the deadline arrived, my client still needed a number of supervisor approvals, and so the art file for the box imprint started to get a little late. I was concerned. Here’s why:

Specialized Work

Cardboard boxes need to be printed and then converted. They can be screen printed. They can be printed via flexography (for simpler art), using rubber printing plates and water-based ink. Or they can have offset litho-printed liners glued to the fluted, interior ribs of the corrugated board. The last option is the most expensive (and it provides the highest quality of printing).

After the flat corrugated board has been printed, it has to be diecut, folded, and glued. At this point the carton printing run exists as flat carton blanks that are strapped together and shipped. Once delivered, the flat cartons can be opened and folded into final boxes by the user. (Imagine the boxes you buy and then assemble when you move to a new house.)

The problem is that very few companies do this kind of work. In most cases, printers need to subcontract box printing and conversion. It’s harder to control subcontracted work, and it often takes longer than expected. In many cases the carton subcontractor has a backlog of jobs from many other custom printing suppliers.

Tight Schedules

In my client’s case, what this means is that printing the entire 6” x 9” textbook run of 3,000 copies will take three weeks, but within this time frame the carton printing and converting will take a full week, or one third of the entire production schedule.

Firm Deadlines

My client needed approvals, so the box art went to the subcontractor a little late. In addition, my client wanted to see a proof. Granted, this is a reasonable request. I would always encourage a client to see a proof. However, a hard-copy proof would have taken extra days for the box converter to ship to my client and for her to return via FedEx. So we opted for a PDF virtual proof.

The proof came via email, but it had to be reviewed and approved. Due to the tight schedule, my client had about forty minutes to get all office-staff approvals she needed. Fortunately she was able to do this. And at the exact close of business that day, I gave the approval to the customer service rep at the printer who was subcontracting the box production. That was too close for comfort.

What would have happened if we hadn’t made the schedule? If the box proof had gone back to the corrugated box manufacturer the next morning, my client might have lost her press slot to another client who had met the quick proof turn-around deadline. My client’s schedule might have been lengthened by a day, two days, maybe more. There’s no way to know. Since many box printing clients skip the proof entirely, then requesting a proof and holding it is a risk.

The Future of Corrugated Boxes

Things are changing in the field. If you read the press about the recent drupa printing trade show in Germany, you’ll see that packaging is a growth industry, and digital printing and converting are improving in leaps and bounds. Even now some vendors are able to inkjet your art right on the box. (The pressure of the offset printing rollers would crush corrugated stock, which is why screen printing and flexography are usually the ways boxes are decorated.) After the inkjet printing step, digital converting can use lasers to crease and cut the cardboard blanks instead of relying on metal dies (rules that take days to manually construct for the die cutting).

What We Can Learn from this Case Study

  1. Box manufacturing takes a long time and requires highly specialized skill. It involves subcontractors that usually require tight proof deadlines. This is not a buyer’s market. So submit your box art early and turn the proofs around immediately.
  2. Read the trade journals and keep abreast of developments in digital printing of corrugated boxes and digital box conversion. It will make your life much easier.
  3. Find out early from your commercial printing vendor whether your corrugated box will require custom work. Even if the price is low, the schedule might be daunting.
  4. Consider labels as an alternative. Your printer can buy standard boxes, and print and apply the labels in his own plant, avoiding any custom work by subcontractors. This may not look as nice, but in a pinch it’s often a good alternative.

Book Printing: Always Respect Book Print Schedules

Friday, December 2nd, 2016

I am brokering the custom printing for a 272-page, 6” x 9” perfect-bound textbook, printed on 70# opaque text paper with a 12pt UV coated cover. The press run for the print book is 3,000 copies.

Initially, I negotiated a three-week schedule with the printer and my client. The cover of the book would be ready on a Friday, and the text would be ready early the following Monday morning. Three weeks from the initial Friday start date, my client would receive her books.

Once the job had been finalized and awarded to this particular book printer (who was actually among the higher bids, and was chosen primarily on a past record of quality and timely delivery), there was a delay. Both the cover and the text were uploaded to the printer’s website on Monday at close of business. (So the clock really started on Tuesday morning.)

The first thing I did after confirming that the book printer had received all files was to confirm that the slight delay would not jeopardize the three-week printing and delivery schedule. Since this particular printer had in fact successfully met a two-week schedule in prior years, our customer service rep was not worried. However, it was important to have confirmed this.

The printer’s rep delivered text and cover proofs about 48 hours after my client had uploaded the print book art files. This was a quick turn-around. Normally, my client would have shipped the proof back to the printer the following day (a Thursday) for receipt on Friday, but she needed the approval of a supervisor who was away and who would return the next day. My client wanted to return the proofs on Friday for a Monday (8:00 a.m.) delivery. She asked me if this would compromise the schedule.

I checked with the printer’s customer service representative and was told that plating of the files was scheduled for Monday afternoon, so an early Monday receipt of the marked-up proofs along with resubmitted PDF pages (three corrected pages, it turns out) would leave time for corrections, revised PDF proofs, and plating.

What Does All of This Mean?

As mundane as all of this talk of schedules may seem, it illustrates the tight coordination of time and processes within a book printer’s plant. Here are some thoughts:

  1. First of all, your job is not the only one your printer is producing. Therefore, it is extremely important to discuss any changes to the schedule with your customer service rep as soon as possible. If the schedule is tight (for example, prior years’ two-week press schedules for my client’s book had no room for an extra day for proofing), this is doubly important. After all, your book and other clients’ books must all go through the manufacturing process and must all fit in the time allotted based on available equipment and labor.
  2. That said, there is usually a little wiggle room built in. The book printer’s schedule for my client’s job had plating scheduled for a week after submission of final art files. Since my client didn’t need all of this prep time, her late submission of files by a day and her late return of the proof by a day (to allow for her supervisor’s oversight) didn’t break the schedule. In some cases it’s possible to make up time.
  3. Some of the more tightly scheduled vendors might not have been able to hold this schedule. Many of my client’s other estimates were lower, and in some cases these vendors would have had more jobs coming through the pipeline. Even a day’s delay in these cases might have broken the schedule.
  4. If you have a long-standing relationship with a book printer, you are more likely to be able to overcome a delay. That’s not a guarantee, but your vendor wants you to come back with more jobs. So he will usually do whatever is humanly possible to accommodate your scheduling needs.
  5. If things get tight, your printer may be able to send you some advance copies, or a partial shipment. This comes with limits, however. Keep in mind that in addition to vying with other clients for time on press and post-press equipment, you are engaging in multiple complex processes (more so for books than for brochures and other small projects). For example, printing the book has to be done all at once, as does binding and packing the books. You can’t economically produce a portion of the press run and then go back to complete it later.
  6. Your book printer assumes that your final files are accurate. My client was a little late in submitting her files, but she only had three corrected pages (out of 272) that needed to be replaced in the printer’s imposed, press-ready files.
  7. When all else fails and your schedule has been compromised, you may be able to make up time by forgoing hard-copy proofs. In my client’s case, she received the proofs 48 hours after submission of files. The book printer delivered her the hard-copy proofs, and then she returned them via either FedEx or UPS. This added a day. If the schedule had been compromised, there would have been the option of handling all proofing virtually through an online server. This may not have been as precise as a hard-copy proof, but virtual proofing does eliminate any proof-shipping delay since the proofs are transmitted online instantly. In your own print buying work, you can always request a hard-copy proof for color work (like the cover) and then rely on virtual proofing for less critical pages.

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